Elevate Your Ride
Suspension Service by ABS
Suspension Service Interval Recommendations
Suspension is one of the most important components of the modern mountain bike. To keep it performing at its best, regular maintenance is key—whether at home or in the shop. Suspension performance degrades gradually, making it hard to detect how much has been lost.
If you wait until performance is noticeably diminished, it often means you've waited too long and your suspension could have expensive internal damage. We recommend suspension service be done proactively, on an interval of approximately 100-150 hours of ride time. You don't wait until your engine runs funny to change your oil, do you?
Here's a breakdown of our general recommendations for suspension service:
After Every Ride:
Clean exterior (mainly stanchion tubes and dust wipers) with a micro-fiber towel and a small amount of rubbing alcohol, then wipe dry with a soft towel.
FYI...dust wipers do not prevent dirt from going into your fork oil...they just slow the process, so by wiping down your stanchions after each ride you are helping those wipers!
Regularly:
Check sag and damper settings. Inspect your fork and shock for visual damage and function of all controls.
Air leaks out slowly over time...if you change altitude your air pressure changes. Temperatures also change air pressure...buy a shock pump and keep those settings in check!
For best performance:
Follow an interval of a full suspension overhaul every 50-60 hours. Twice a year if you are a year round rider...May/October.
At minimum every 1 year or 125 hours of riding:
Full Fork and shock service, including:
Complete disassembly, cleaning, and inspection of internal and external components to assess for damage
Full air spring and damper rebuild, replacing all air spring and damper oils and seals
Suspension Service Pricing
Front Fork
$180-$220 + Parts
Fork Service (includes new wipers, fresh oil, full teardown, damper and airspring rebuild if deemed necessary):
$180-$220 + parts
Rear Shock
$180-$220 + Parts
Inline Shock (no reservoir) 200 hr Service: $180 + Parts
Reservoir Shock: 200hr Service: $220 + Parts
Contact us for questions!
Walk-in, Text, or Call for more info:
GET YOUR MOUNTAIN BIKE SUSPENSION SERVICED
Step 1
Fill out the service request formStep 2
Once the form is filled out, we’ll get back to you within 24 hours with a deposit link and an SR number.From there:
1) We will send you an invoice for a $50 deposit link to schedule your spot in the service queue.
2) Once we receive your deposit and your suspension arrives at the shop, it’ll enter the queue for service.
Step 3
Box and ship to us here at Another Bike Shop 2361 Mission Street, Santa Cruz CA 95060 (Instructions are here. You will receive instructions in your confirmation email, please do not forget to put the SR number written on the outside of the box). If you’re local to Santa Cruz, feel free to drop off your suspension (or bike) at our shop for service during our business hours. See hours and directions.Step 4
This part’s on us. We’ll treat your suspension to first-class service.Once we’re finished we’ll contact you for final payment. From there you can pick it up or we’ll ship it back to you! Please note - shipping to Another Bike Shop is the rider’s responsibility. Shipping back to you will be on us.
Contact Us
PLEASE NOTE: By confirming and accepting your service invoice, you authorize a parts allowance of up to $50. This means worn parts (damper shaft, fluid, seal heads, shims, etc) can be replaced at our discretion. Should service parts exceed $50, we will contact you for approval prior to proceeding with the service. This ensures a speedy service and your suspension component performing at its best.
Fill out this form to begin!
We will contact you shortly after to confirm.